Knowledge Base – Calculating Infinity

Welcome to our Support Center

Sales and Marketing

Operations and Logistics

Safety Protocols
- Safety Protocols in the Workplace

Human Resources

Performance Reviews
- Performance Review Guidelines

Finance and Expenses

IT Support

Security Protocols
- Security Protocols for Safe Computing

Professional Development

Testing The Plugin

Turning Your WordPress Site into a Smart, Self-Help Hub

Featured Articles

Frequently Asked Questions

How to Edit Basic Settings and Visual Editor of Echo KB (Testing)

You can customize colors, typography, layout, and more—no code required. Choose the option that matches how you added the Knowledge Base to the page:

a) Knowledge Base Layout Block
Open the page in the WordPress Block Editor (Gutenberg). Each block’s sidebar offers real-time style and layout controls, so you can adjust everything from accent colors to column spacing on the spot.

b) Knowledge Base shortcode
View the page on the front end and click Edit Knowledge Base in the admin toolbar to launch the Frontend Visual Editor. Tweak styles live, preview instantly, and publish when you’re satisfied.

That’s it—pick the appropriate editor, make your changes visually, and save.

What are the steps to submit a purchase order?

Here's the process to submit a purchase order:

Fill out the purchase order form.
Obtain the necessary approvals from your manager or department head.
Submit the approved purchase order to the procurement team.

Where can I find templates for customer presentations?

We have a library of customer presentation templates within the Sales & Marketing section of our knowledge base.

What is the process for requesting time off?

Access our Time Off Request form.
Fill out the form, including your desired dates and any relevant notes.
Submit the form to your manager for approval.